Are You A Victim...

Don't be steered into another accident by your insurance company or the other parties’ insurance company. The State of Hawaii does not allow insurance companies to direct or "steer" customers to a particular shop. Some disingenuous insurance companies may use deceptive word tracks to intimidate you into thinking they have to do what the insurance company says or they will not pay the claim.

The members of The Auto Body & Painting Association of Hawaii believe they have a responsibility to the vehicle owner not the insurance company. If you have felt pressured to use a repair facility not of your choosing please take a moment to file a complaint with The State of Hawaii’s Department of Commerce & Consumer Affairs by selecting the link below.

http://hawaii.gov/dcca/ins/consumer/filing_a_complaint/how-to-file-a-complaint-against-all-other-insurers